Support
Get help with MLBB.io website and mobile app
Contact Us
Frequently Asked Questions
How do I sign in to the mobile app?
You can sign in using your Google account or create a username/password account. Both options are available on the Profile screen.
Is my account data shared between website and mobile app?
Yes! Your account works on both platforms. Sign in with the same Google account or username on either the website or mobile app.
How often is the hero data updated?
Hero statistics, tiers, and item builds are updated regularly based on the latest game patches and meta changes. Check the website or app for the most current data.
I found incorrect hero information. How can I report it?
Please contact us via Telegram (@regapr) with details about the incorrect information and we will look into it.
Can I contribute item builds or hero guides?
Yes! Logged-in users can create and share item builds on both the website and mobile app. Your builds can be rated by other users.
Is MLBB.io affiliated with Moonton or Mobile Legends?
No, MLBB.io is a fan-made platform and is not affiliated with Moonton or Mobile Legends: Bang Bang. MLBB is a trademark of Moonton.
Common Issues
App is not loading / White screen
- Check your internet connection
- Try force-closing and reopening the app
- Clear app cache (Android) or reinstall the app
- Make sure you have the latest version installed
Cannot sign in with Google
- Ensure you have Google Play Services installed and updated (Android)
- Check that you are using the correct Google account
- Try signing out and back in
- Contact us if the issue persists
Statistics not updating
- Pull down to refresh on the statistics screen
- Check your internet connection
- Data updates may take a few minutes to sync
Feature Requests & Feedback
We are always looking to improve! If you have feature requests, suggestions, or feedback, please reach out to us on Telegram.
Contact on TelegramNote: Response times may vary. We aim to respond to all inquiries within 24-48 hours.